How You Know

* May appear to come from someone you know or trick you into opening
* May not have symptoms of infection but may be silently gathering information
* Some may reduce performance or cause strange behaviors like a spontaneous reboot
* Spam is a serious security concern as it can be used to deliver Malware
* Messages that do not include your email address in the TO: or CC: fields are common forms of Spam
* Some Spam can contain offensive language or links to Web sites with inappropriate content
* Requests for confidential information via email are not legitimate
* Phishing attacks may use scare tactics to entice a response
* Fraudulent emails are often not personalized
* Phishing attacks may consist of a group of emails that share similar properties like details in the header and footer

What To Do

* Only open email attachments that come from a trusted source and that are expected
* Scan email attachments with Norton AntiVirus prior to opening
* Delete all unwanted messages without opening
* Keep security patches up to date
* If you suspect an email is spam, do not respond, just delete it
* Consider disabling the email’s preview pane and reading emails in plain text
* Be extremely wary of emails asking for confidential information
* Confirm the authenticity of a suspicious request before responding in email